Explode Your Revenue By
building a growth engine that doesn't rely on ads
Bringing Expertise In
Struggling to Scale Profitably?
Scaling a business goes beyond acquiring more customers—it’s about keeping, expanding, and monetizing them smarter. If your growth feels unpredictable or too dependent on paid ads, you might be facing these common challenges:
High Churn Rates
Without a streamlined, personalized customer journey, customers become frustrated, disengaged, and churn faster—limiting your ability to scale sustainably.
Revenue Leakage
If customers don’t see continuous value, they leave. Constantly chasing new customers is expensive and unsustainable compared to maximizing the value of those you already have.
Customer Journey Blind Spots
If you don’t know where customers are dropping off, you’re leaving money on the table. Friction in the journey reduces engagement, weakens retention, and limits revenue potential.
Inefficient Growth Strategy
Relying solely on paid ads or one-off marketing tactics forces you into reactive decision-making. Constantly increasing ad spend to acquire customers is unsustainable and cuts into profitability. Without a strategic roadmap, your team wastes time, budgets get drained, and growth remains unstable.
Build a Growth Engine
Building a sustainable growth engine that optimizes every stage of your customer experience—from acquisition to retention to expansion. Instead of relying on paid ads, you need a strategic framework that:
- ✅ Identifies & removes friction in your customer journey
- ✅ Increases retention & maximizes revenue per customer
- ✅ Leverages traffic sources you own for long-term scalability
- ✅ Creates more opportunities for customers to buy
How do you make this happen in a way that’s strategic, actionable, and results-driven?
A New Approach to Growth:
Strategy-First, Experience-Driven
Hi. I'm Jessica Morales
With over a decade of experience in tech as a developer, designer, strategist, and M&A-trained growth expert, I’ve worked with companies of all sizes—from startups to Fortune 500 giants like Lowe’s and MicroFocus.
Certified in UX Strategy and Customer Retention, I bring a data-driven, business-first approach to scaling businesses through customer acquisition, retention, and revenue expansion.
Having worked on countless apps, websites, and software, I’ve seen firsthand how businesses succeed by taking a holistic approach—one that blends UX, retention, acquisition, and monetization to drive long-term growth. These are the strategies I bring to every project.
I personally lead all client projects, collaborating with a network of trusted specialists to ensure you get the strategic support needed to scale effectively.
OUR SOLUTION TO THESE PROBLEMS
Customer Growth & Value Accelerator
The Customer Growth & Value Accelerator is a step-by-step process designed to help you acquire, retain, and expand your most valuable customers while creating a scalable, high-revenue business model.
How It Works
Our Customer Growth & Value Accelerator follows a proven 5-step framework that aligns customer acquisition, retention, and revenue expansion to create a sustainable, scalable business model. By leveraging a strategy-first, data-driven approach, we help you maximize growth potential and long-term profitability.
The 5-Step Growth Framework
1. Assess
We evaluate your current product, customer journey, acquisition channels, pricing strategy, and revenue model to identify gaps and opportunities.
2. Analyze
We dive into data to uncover customer behaviors, retention trends, and areas for optimization that will have the highest impact on growth.
3. Map
We develop a Customer Journey Map that visualizes each step of the experience, helping to streamline touchpoints and improve engagement.
4. Strategize
Based on our findings, we create a prioritized roadmap with actionable strategies to refine acquisition, retention, and monetization.
5. Optimize
We provide strategic guidance, track key performance metrics, and refine the roadmap to ensure sustainable growth and profitability.
What You'll Get
Growth & Revenue Audit
An assessment of your current business performance, highlighting key gaps in acquisition, retention, and pricing. This includes channel dependencies, CAC vs. LTV inefficiencies, and revenue bottlenecks so you know exactly what’s holding back your growth.
Customer Journey & Friction Analysis
A detailed breakdown of your customer experience, identifying drop-off points, friction areas, and retention risks—along with strategic recommendations to increase conversions and improve retention.
Acquisition & Channel Expansion Strategy
Insights into where your customers are coming from and new acquisition channels to explore—including owned media, partnerships, and asset acquisitions—so you’re not overly reliant on paid ads.
Pricing & Monetization Framework
A structured approach to pricing that identifies missed revenue opportunities—from tiered pricing and cross-sells to upsells and downsells—to help maximize customer lifetime value.
Scalable Growth Playbook
A prioritized action plan that connects acquisition, retention, and monetization strategies—giving you a clear, step-by-step path to sustainable growth.
Focusing on a Growth Engine Will
Skyrocket Your Business
Optimizing your acquisition, retention, pricing, and revenue strategy creates a scalable and profitable business. Here’s how these improvements impact your growth:
Improve Customer Retention & Revenue
A 5% increase in retention can boost profits by 25-95%, while optimizing pricing and monetization increases customer lifetime value.
Expand Acquisition & Monetization
Discover new acquisition channels and monetization strategies to grow revenue sustainably and reduce dependence on paid ads.
Streamline Operations & Reduce Costs
Eliminate friction, reduce support requests, and improve efficiency by refining customer interactions and self-service opportunities.
A Clear Path to Scalable Growth
Our roadmap gives you clear steps to prioritize and implement for fast impact.
What People Say
Don't believe us. Here's what others say about us.
Let's Work Together To
Build Your Growth Engine
Take the first step toward sustainable growth and profitability with a strategy that drives acquisition, retention, and revenue expansion.
